5. Troubleshooting & FAQs

Q: My jobs aren’t syncing from my CRM.
→ Ensure your CRM connection is active under “Connectors.” Reauthenticate if needed.

Q: The job board isn’t showing any jobs.
→ If your CRM is connected, check that jobs are marked as “active” in the CRM. If manual, verify they’re published.

Q: I can’t upload my logo.
→ Use a .png or .svg under 2MB. Transparent logos display best.

Q: The brand colour isn’t applying everywhere.
→ Go to Settings → Brand and ensure your primary hex colour is saved — it updates your whole portal.

Q: I’m seeing “Embed Error” when placing my job board.
→ Make sure your site supports iframe embeds and that the domain matches your RecruitrKit settings.